Are they shared ?

How do I know my ID was received?
CC
Written by Customer Care
Updated 3 years ago

You can log back into your webapp at anytime to see the status of the request.

If you tap on the request and see the word Complete then the documents are successfully shared. No requests pending simply means that you do not have any new or outstanding data sharing requests.

The request may be Closed once the Requester has processed the documents.

Note: Once the request is closed, it may be deleted by the Requester. Deleted items will show as Purged on the webapp.

If the Requester has a problem viewing any document you will get an email asking you to re-share the item.

Did this answer your question?