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General FAQ

Dashboard management

Add T&C to Profile Requests

How to attach a T&C document to be accepted by any profile respondant before uploading data

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Written by Customer Care
Updated 1 week ago

AI Assistant

How to use the AI Assistant to search profiles

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Written by Customer Care
Updated 1 week ago

Managing profiles

How to add documents, comments and assign a profile within your team

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Written by Customer Care
Updated 2 months ago
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Training and Support

PlanetVerify

About PlanetVerify

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Written by Customer Care
Updated 9 months ago

Common webapp user questions

Are they shared ?

How do I know my ID was received?

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Written by Customer Care
Updated 5 years ago

Photo ID Selfie

If you are asked to supply a Photo ID Selfie

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Written by Customer Care
Updated 5 years ago

How to Share

How do I share my data with an organisation?

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Written by Customer Care
Updated 5 years ago